Privacy Policy

Introduction

Welcome to https://el-ranchero-salted-tortilla-chips.chicagotortillachips.com! We, El Ranchero Salted Tortilla Chips (hereafter referred to as “the Company,” “we,” or “our”), are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and handling of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and any other digital platforms or tools we offer under the El Ranchero Salted Tortilla Chips brand. Please note that this Privacy Policy does not extend to third-party websites, apps, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before engaging with their services.

Processing Activities

This policy governs your interactions with us in the following scenarios:

Using Our Services: When you sign up for an account, access our applications, or utilize our online services as an authorized user, we collect and process personal data necessary for providing these services.
Visiting Our Websites: Every time you visit our websites, we may gather information about your device, browsing behavior, and location (if made available) to enhance your experience and tailor content.
Communication: We communicate with users through various channels, including email newsletters, SMS/text messages, phone calls, or direct mail. By providing us with your contact details, you agree to receive these communications, which may include promotional material, updates, surveys, or service-related notices.

Personal Data Collection

We collect a range of personal data to deliver and improve our services, as outlined below:

Account Information: This includes user names, passwords (hashed and salted for security), and account settings preferences.
Payment Details: We process payment information, such as credit/debit card numbers, billing addresses, and transaction history, to facilitate purchases. This data is encrypted and stored securely in compliance with PCI DSS standards.
Financial Information: For financial transactions, we may collect bank account details, tax identification numbers, or other financial records required for processing payments and verifying users’ identities.
Purchase Details: We record purchase history, including items purchased, quantities, prices, and delivery addresses, to manage orders and provide personalized recommendations.
Mobile Device Identifiers: We may access unique device identifiers (UDIDs) or similar data from your mobile device for analytics and service customization.
Location Data: With your consent, we can gather location information to offer localized services and content.
Feedback and Reviews: User feedback, product reviews, and survey responses help us improve our products and services.
Social Media Information: We may collect data from social media platforms when you interact with our content or share it on these networks.
Product Interest: We track user interactions with our products to understand preferences, enhance customer support, and personalize marketing efforts.

Data Collection Methods

We gather personal data through various means:

User input forms and registration processes.
Automated technologies like cookies, web beacons, and device fingerprinting.
Third-party services that provide us with aggregated or de-identified data for analytics and marketing purposes (subject to their privacy policies).

Cookies

We use cookies to enhance your experience on our websites and improve service performance through analytics. Cookies are small text files stored on your browser, categorized as:

Strictly Necessary: Essential for navigation and functionality, such as remembering login credentials or maintaining session state.
Preference Cookies: Customize user preferences, like language settings or website appearance.
Analytics Cookies: Collect aggregated data for analytics, helping us understand how users interact with our websites and improve their performance.

You can manage and delete cookies through your browser settings. Please note that disabling certain cookies may impact your user experience.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your information is inaccurate or incomplete, you can ask for corrections.
Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data.
Restriction: You have the right to restrict the processing of your data in specific situations.
Data Portability: We will provide you with a copy of your personal data in a structured format, allowing you to transfer it to another controller.
Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
Non-Discrimination: You are protected from unfair treatment due to exercising your rights under data protection laws.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team at [email protected] or write to us at the address provided below. We will respond to your requests in line with applicable law and regulations.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any significant modifications will be notified via a prominent notice on our website, and the updated policy will be posted here. We encourage you to review this page periodically for any changes.

Contact Information

For all privacy-related matters, including inquiries, unsubscribe requests, feedback, or data access/correction requests, please contact us:

Email: [email protected]
Address: El Ranchero Salted Tortilla Chips Privacy Team, 123 Main Street, Chicago, IL 60601, USA

We appreciate your trust in us, and we are dedicated to protecting your privacy throughout your interaction with our services.